Customer Service Survey

Please tell us what you think about the Planning Department's services.

Have we done something lately that made your day? Or, what improvements to our services should we be making? You can share your comments with us by filling out the on-line survey form below and emailing it back to us.  (See the Staff Contacts page to direct your comments to a specific Planning Department staff member.)

Taking time to fill out the survey will be especially helpful to us if you recently received services from our department.

• Did you get the information you were looking for?
• Did you get it in a timely, friendly manner?
• Did we deliver the service like we said we would?
• Is there a better way for us to serve you?

Our goal is to provide you with great service. But we can only do this with your help by letting us know:

• When we did something right, so we can be sure to do it again.
• And when we did something wrong, so we can change it.

We are genuinely committed to looking for ways of improving service to residents, businesses, and visitors - whether over the telephone, through the mail, in person or out in the community.

So, please take a moment to let us know how we are doing or how we can improve.

Thank you for your help.